Privacy policy

Who we are

This site is run by FeedOptima Solutions, Inc. at https://feedoptimasolutions.com. Questions about this policy go to info@feedoptimasolutions.com.

What we collect

Contact form: your name, email address, organisation if you give one, and your message.

Optimization tool: your operation name, contact name and email, the stock and water figures you enter, the goal you choose, and the report we generate from them.

Report feedback: your email address and your message.

Technical: a hashed form of your network address, kept for two hours only to limit abuse of the forms (it is not stored with your submission), and request logs kept by Amazon Web Services for 30 days.

Why we collect it

To generate and show you the report, to reply to you, to follow up with you about FeedOptima, and to improve the reference data behind the tool in aggregate.

Each contact message, optimization request and piece of report feedback is also emailed to our team inbox, which is hosted by Zoho Mail.

Where it is stored

On Amazon Web Services in the US East (N. Virginia) region. Access is limited to the FeedOptima team.

Third parties

To write the narrative sections of a report, the computed figures, species, stage and goal are sent to a language model provider, currently DeepSeek. Your name, email address and operation name are not sent.

Usage statistics are processed by Google Analytics as described below. We do not sell or share your details with anyone else.

Analytics and cookies

We use Google Analytics 4 to understand how visitors use the site, such as which pages are viewed and how people arrive. Google Analytics sets first-party cookies (named _ga and _ga_<id>) and sends usage data, including a shortened form of your network address, to Google. We do not send form contents to Google Analytics.

You can block these cookies in your browser settings or install the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

How long we keep it

Until you ask us to delete it.

Your rights

Email info@feedoptimasolutions.com to see, correct or delete anything we hold about you. We answer every request.